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Our privacy policy

Tickity-boo is committed to preserving the privacy of all visitors to the www.tickity-boo.co.uk website. This policy is provided to inform you how we collect, use and protect the information that you provide to us.

Tickity-boo will ensure that any information it receives will be processed in accordance with the principles contained in the Data Protection Act 1998 and the policy detailed below. This policy only covers this website and does not cover any third party websites to which links are provided.

Information that tickity-boo collects from you

Tickity-boo collects information from you in the following ways:

  1. Information that you provide to tickity-boo

    The Website contains feedback forms and questionnaires, which you can complete and return if you wish. The forms may ask for your name and contact details. If you choose to complete a questionnaire then you may be asked to provide information on a variety of topics and it is at your discretion, if you choose to do so.

    You may make an information request and in order to receive a response to your question, you may disclose personal information to tickity-boo. Tickity-boo may also collect information about you from messages you post to the Website and emails or letters you send to us.

  2. Ordering services and goods

    On the website you can order services and goods and you will be asked to provide certain details in order to make a purchase.

Use of your information

  1. Tickity-boo may use your information to contact you regarding a request for information or to follow up any feedback forms or questionnaires you may have completed and returned.
  2. Your personal information will assist tickity-boo in understanding your needs and interests and the information may be analysed in order to improve and develop the website and the services provided by tickity-boo as a whole.
  3. Tickity-boo will not disclose your information to other organisations or bodies unless required to do so by law. Your information will not be sold, rented or leased without your prior written consent.
  4. In the event that tickity-boo transfers management of the website to a third party, you agree that your information can be transferred to that third party. Tickity-boo will ensure that any third party taking over management of the Website will observe the obligations under the Data Protection Act 1998 and this Privacy Policy.
  5. In the event that you no longer consent to tickity-boo processing your personal data, please notify tickity-boo in writing.

Security

  1. Any information that you send to the Website using the questionnaires, forms or via email will not be sent using a secure transmission method. It is important that you are aware that any information which is sent via the internet can be intercepted or lost and may be read by others.

Cookies

  1. A cookie is a text-only string that is entered into the memory of your browser by our web server. The use of cookies enables our Website to store information on your machine so that it can be retrieved at a later date. This is done so that we can monitor the number of people visiting our Website and to determine the country of origin of specific users. It also gives us the ability to personalise the Website according to your requirements so when you next log on, you will be able to enter a user ID and continue planning your trip to Newquay without having to state your preferences each time you visit. This mechanism is employed solely for your convenience and for no other purpose.
  2. If you do not wish to accept new cookies or wish to disable cookies altogether, you can set your browser accordingly using its menu bar. However the Site will then be unable to offer you a personalised service.

Offensive material and crime prevention

  1. In accordance with the Terms and Conditions of the Website, you are not permitted to post or send any offensive or inappropriate material or information to the Website. In the event that you breach this term, tickity-boo may use your personal information to take action against you to prevent further breaches of this term.
  2. Tickity-boo may use your personal information to detect and prevent crime and may disclose your information to the police and fraud prevention agencies, where it suspects that you have or are going to commit a crime.

Users under 16

  1. If you are aged under 16, you must get permission from your parents before providing tickity-boo with any personal information. Tickity-boo may check that you have obtained consent and will not accept your personal information if you have not done so.

Access to your personal information

  1. You have the right to request a copy of the personal information which tickity-boo holds about you and you also have the right to request that the information is rectified if it is inaccurate.
  2. If you would like to request a copy of your personal information, please contact tickity-boo. Tickity-boo is permitted to charge you a fee of £10 and has 40 days in which to process your request.
  3. Tickity-boo reserves the right to refuse to comply with your request for disclosure of information, but will only do so when it is permitted under the Data Protection Act 1998 and will give you the reasons for refusal.
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