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Protect Your Mobile Phone

Written by: Mick Towill

Submitted: 24th November 2006

Thousands of mobile phones are being stolen by street robbers every month and young people are especially vulnerable. By taking a few simple steps you can reduce your risk of becoming a victim of mobile phone theft.

What You Can Do to Protect Your Phone

28% of all robberies involve a mobile phone.

Here is something worth knowing if you have a mobile phone. Should you lose or have a phone stolen, unless you know the phone's serial number, your service provider will not be interested in blocking the phone, "pay as you go" or "contract". A thief can use the phone at your expense or change the sim card and pin numbers can be overcome. There is a simple way of making a lost or stolen mobile useless to thieves.

To check your phone's serial number, key in the following code on your phone: star hash 0 6 hash (*#06#) and a 15 digit code will appear on the screen; this is unique to your handset. Write it down and keep it safe. Should your mobile get lost or stolen phone the service provider, give them this code and they will then block your mobile. Even if the thief changes the sim card, your phone will be totally useless.

Useful Information You Should Keep Safe

Write down these details about your mobile phone and keep them in a safe place, separate from the phone:

  • Phone make and model
  • Fascia details (colour etc.)
  • Phone number
  • Serial/IMEI number
  • PIN number

You probably won't get your phone back, but at least you will know no one else can use it or sell it on. If everyone did this, there would be no point in stealing mobile phones.

Mobile Phone Fraud

There have been claims that a scammer can take over your mobile phone using a device that once you press #90 or #09 they can access your "SIM" card and make calls at your expense. If you receive a phone call on your mobile from any person, saying that he or she is a company engineer or saying that they're checking your mobile line, and you have to press #90 or #09 or any other number it is advised that you end this call immediately without pressing any numbers.

If you know who has taken your mobile phone, or have any information about anyone involved in criminal activity, you can call Crimestoppers anonymously on 0800 555111.

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